Privacy Policy

Last Updated: April 17, 2024

Smart Haul Dispatch LLC (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you interact with our website, services, and communications, including phone calls and SMS messages.

By using our services, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We collect information necessary to operate and improve our dispatch services, including but not limited to:

Personal Information
When you register, contact us, or use our services, we may collect personal details such as your name, phone number, email address, company information, and any other information you voluntarily provide.

Call and SMS Communications
We may collect data related to phone calls and text messages, including call duration, timestamps, message content, and communication metadata for service, quality assurance, and compliance purposes.

Usage & Technical Data
We may automatically collect information such as IP address, device type, browser type, operating system, and website interaction data to help improve our website and services.


2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our dispatch and carrier services

  • To communicate with you via phone calls, SMS, and email regarding services, updates, or support

  • To respond to inquiries and provide customer assistance

  • To improve service quality, website performance, and user experience

  • To comply with legal, regulatory, and contractual obligations

  • To protect our business, users, and legal rights


3. SMS and Call Consent

By providing your phone number and opting in, you consent to receive automated and non-automated calls and SMS messages from Smart Haul Dispatch LLC related to services, updates, and promotional communications.

Message and data rates may apply.

Opt-Out Option
You may opt out of SMS communications at any time by replying “STOP” to any message you receive. You may also contact us directly to request removal from our communication list.


4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following situations:

Service Providers
We may share information with trusted third-party vendors who assist in operating our business and delivering services, provided they agree to maintain confidentiality.

Legal Requirements
We may disclose information when required by law, regulation, court order, or governmental request.


5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.


6. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information

  • Restrict or object to data processing

  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.


7. Third-Party Links

Our website may include links to third-party websites. Smart Haul Dispatch LLC is not responsible for the privacy practices, content, or policies of those external sites. We encourage you to review their privacy policies before providing personal information.


8. Updates to This Privacy Policy

We may revise this Privacy Policy periodically. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our services after changes indicates acceptance of the updated policy.


9. Contact Information

If you have questions or concerns regarding this Privacy Policy, please contact us:

Email: info@smarthauldispatchllc.com
Phone: 647-361-1441
Website: https://smarthauldispatchllc.com