Straight answers before you hand us the dispatch desk.
Use the topics below to understand carrier control, pricing, equipment, communications and how Smart Haul fits into daily operations.
Getting StartedWhat is Smart Haul Dispatch?+
A carrier-focused dispatch service and operating platform that combines freight search, load options, communications, documentation and carrier-portal workflows.
Getting StartedDo I give up control of my truck?+
No. Smart Haul does not force dispatch. The carrier can accept, counter or reject a load option.
PricingWhat does service cost?+
Pricing is equipment-aware and service-tier based. The exact percentage is shown before signature and stored with the activated carrier agreement.
FreightWhat information is used to search for loads?+
Equipment, current or planned location, availability, lane preferences, deadhead guidance, rate guidance, home-time needs and other carrier-defined operating requirements.
OperationsDo you help with broker setup and rate confirmations?+
Yes, broker setup and rate-confirmation coordination are supported where applicable.
RelationshipsDo you help build broker relationships?+
Yes. Factual broker and carrier relationship history is retained so productive interactions can become more useful over time.
FreightAre dedicated lanes guaranteed?+
No. Repeat or dedicated freight depends on real market demand, equipment, service performance, pricing and the broker or shipper.
AccountCan I change service later?+
Applicable service changes and termination rules are governed by the signed dispatch agreement.
Put a professional dispatch desk behind your next move.
Build your carrier profile, choose your service level, and keep the final freight decision in your hands.